RETURN AND REFUND POLICIES FOR PHYSICAL MERCHANDISE AND MOMMY AND ME PROGRAM
Return & Refund Policy for Physical Merchandise
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If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
Mommy and Me Mentorship Program
Participants who register for a digital/physical course occasionally change their mind for one reason or another. Regardless of the reason, we believe there should be a definite refund policy for enrollees who decide not to take the course. Refunds for online courses are only given under the following circumstances:
The student/user did not access any portion of the online course AND the student/user requests a refund, in writing via email within three business days from the date of the registration (email notification sent). There will be no refunds for any online courses (or curricula) once a course has been accessed in any manner.
A full refund will be issued less an administrative fee of $500.
All accessed course materials (books, study guides, Self-Study Kits, Videos, etc.) are returned, unopened/unused at your own expense if you accept delivery of the package. There are no refunds for or e-books.
Additional restocking and shipping costs may apply to returned books.
Please understand that with the enrollment and accessing of our program, you have read and agree to the aforementioned refund policy. There are no extensions granted for your course. If you do not complete your course by the end-date on your welcome letter, there will be additional fees for extended access.
At the facilitator’s discretion, you may be granted an opportunity to join another semester.
If you have any questions about this policy, please contact us at .